Frequently Asked Questions
Everything you need to know about your Ingersoll 1892 timepiece.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn timepieces in their original packaging. Please ensure the protective films are still intact to qualify for a full refund.
Do Ingersoll watches come with a warranty?
Yes, every Ingersoll 1892 watch is backed by a lifetime warranty covering manufacturing defects under normal use, ensuring your investment is protected for years to come.
How should I care for my automatic watch?
To maintain accuracy, we recommend wearing your automatic watch daily or using a watch winder. Avoid exposing the timepiece to strong magnetic fields or extreme temperatures.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your watches water-resistant?
Most of our models are water-resistant to at least 5ATM (50 meters). However, we recommend checking the specific ATM rating on your watch case back before exposure to water.