Returns & Exchanges

At Ingersoll 1892, we stand by the quality of our timepieces and offer a 30-day return policy for items in their original, unworn condition. If you are not completely satisfied with your purchase, we provide a seamless process for returns and exchanges to ensure your peace of mind.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the timepiece in its original luxury packaging, including all warranty cards, manuals, and protective films to ensure a full refund.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your shipping box.

4

Drop Off and Track

Hand your package to the designated courier and keep your tracking receipt; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing